Letter of Engagement – MOCTRA PTY LTD (sample)

Letter of Engagement

Prepared exclusively for MOCTRA PTY LTD (ABN 36 662 332 078) — sample

Registered Tax Agent No. 26284368 | ASIC Agent No. 52580 | ABN 51 682 301 891 | Member of the Institute of Public Accountants (IPA)

Your engagement

Client: MOCTRA PTY LTD (ABN 36 662 332 078)
Contact: Xuan Hoa Nguyen, Director
Service: Hospitality Margin Protection
Monthly fee: $990 + GST
GST (10%): $99.00
Total each month: $1,089.00 incl GST, billed in advance
Group: Banh Mi Station group (related entities under linked letters)
Commencement: 1 July 2026
Term: Ongoing until either party ends it under Section 2

Section 1 — Services and scope

Hospitality Margin Protection ($990/mo): monthly bookkeeping, payroll for up to 5 staff, BAS oversight, a monthly margin protection review with variance flags and a Margin Protection Summary, end-of-year accounts and tax returns included, plus a direct WhatsApp channel to your tax agent.

We do not provide: audit, review or assurance; fraud detection; financial product or investment advice (Corporations Act); legal advice; SMSF audit; or advice on taxes other than income tax and GST unless listed.

Fees and billing: quoted exclusive of GST; 10% added and shown separately. Billed monthly in advance, reviewed each July with at least 60 days written notice. Invoices payable within 7 days. Standard payment is direct debit via GoCardless; by signing you agree to complete the GoCardless mandate presented after signing (cancel anytime; bank transfer on request).

Section 2 — General terms and compliance

Professional standards: APES 110; no audit or assurance.
Your obligations: provide true, complete, timely information; respond within 10 working days; keep records 5 years; authorise all lodgements and payments yourself; provide ID for AML/CTF.
TPB: Registered Tax Agent 26284368; public register at tpb.gov.au/public-register; complaints to us then the TPB.
AML/CTF (from 1 July 2026): customer due diligence required; we may be unable to act if it cannot be completed.
Code Determination 2024: we must notify the ATO of material errors; records retained 5 years.
Liability: limited by a scheme under Professional Standards Legislation; no guarantee of outcomes; capped to fees paid for the relevant service.
Confidentiality and privacy: handled under the Privacy Act 1988; overseas processing per the outsourcing and offshore clauses.
Outsourcing, offshore support and AI: limited admin tasks may be done offshore under Australian professional control; business-grade AI tools support delivery, a qualified person remains responsible, and no AI makes decisions about your tax affairs.
Termination: one month’s notice either way; governed by Queensland law.

Section 3 — Acknowledgment

By signing, I confirm I have authority to contract on behalf of MOCTRA PTY LTD and I agree to the engagement and fees in Section 1 and the general terms in Section 2. Selected service: Hospitality Margin Protection — $1,089.00 per month incl GST. Commencement 1 July 2026.

This is a sample letter used to test the onboarding workflow.